• The Surgery Scheduler is responsible for the daily coordination of the physicians surgery schedule, surgery patients and the entire surgery process.
• This includes scheduling the pre-op visit, the surgery, pre-certification of insurance and making any financial arrangements with the patient to ensure the delivery of high quality patient care and service.
• The Surgery Scheduler is also responsible for gathering insurance authorizations and precertification for patients tests, procedures and other items that require a precertification.
• This position works closely with the physicians, hospital and outpatient surgery departments, and other members of the health care team.
• Strong customer service, organizational and communication skills are essential to this position.

     Operations Functions

• Meets with the patient that has been identified by a provider as one that needs surgery, always displaying superior customer service.
• Coordinates the surgery with the hospital or surgery center where the patient wishes to have the surgery.
  
• Gathers all pertinent patient information to pre-certify with the patients insurance company to ensure accurate and timely payment for services rendered.
• Makes any necessary financial arrangements for the surgery, including setting up payment plans.
• Assures that all necessary consent forms and verifies them for completeness and placement in the patients chart.
• Obtains precertification for procedures and tests.
• Maintains confidentiality at all times regarding identifiable health information Additional Responsibilities Other duties as assigned

About Us

We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.

The Front Desk medical receptionist is the provides the initial impression for Birmingham OB/Gyn for patients and visitors. This position is responsible for creating a welcoming and positive environment. Responsibilities include ensuring that patient information is entered quickly and correctly, providing timely, accurate and professional telephone support for incoming calls and collecting patient copay amounts. 

Major Duties Include:

• Greet patients and visitors
• Check patients in and out of practice management software
• Schedule and confirm patient appointments
• Update and maintain patient information including demographics, insurance, and appointments while following HIPAA guidelines.   
• Communicate with clinical staff to maintain patient flow
• Work with our patient intake software, Phreesia, to schedule patients, send announcements, and chat with patients
• Provide assistance to other front-desk staff as requested
• Assist with online scheduling coordination

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Attention to detail, effective organizational skills and ability to work in a fast-paced environment

Education/Experience:

• Requires High School Diploma or Equivalent 
• 1-2 years of office administrative experience preferred
• Greenway - PrimeSuite Experience a plus

Physical/Mental Demands:

• Requires the ability to lift or carry objects weighing up to 20 pounds
• Requires long periods of sitting or answering the phone

About Us

We are a leading OB/Gyn practice committed to delivering comprehensive and compassionate healthcare services to our patients. Our team prides itself on offering personalized care and utilizing cutting-edge technology to ensure the highest standards of medical excellence.

General Summary
Assists with the assessment of patient needs by taking vital signs, blood pressure and patient history. Prepares exam rooms and assists physicians with exams and medical procedures. Administer intramuscular and subcutaneous injections. Document visit information in Greenway PrimeSuite EHR.

Qualifications
Excellent interpersonal skills
Patient first commitment to nursing
Knowledgeable of HIPAA guidelines
Ability to work with patients, families, providers and co-workers to provide high-quality patient care
Demonstrates a professional attitude and appearance
At least three (3) years of experience as a medical assistant preferred
Experience with Greenway PrimeSuite electronic health records (EHR) a plus